Unable To Restore Device 3utools

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Sep 05, 2017 I have the same problem with Iphone 4 Rev A (8 GB GSM), i cant donwgrade from 7.1.2 to 6.1.3. I dont have shsh. 21:46:31 Please connect USB cable. Press Devices button. Under Device Backups, select all and press Delete Backup. Move the backup folders backup to the original place. Restart iTunes and to try to restore the backups once again. Set up, update and erase iOS device. Go to Apps & Data screen on the device and choose 'Set Up as New'. 3uTools tutorials for Apple users to know how to jailbreak, flash and restore all iOS devices. Download 3uTools for free, backup SHSH, and download the iOS firmware with a way rapid speed.

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

When you try to update or restore your iPhone, iPad, or iPod touch, you might see one of these messages in iTunes.


Try to update your iOS device again

Unable To Restore Device 3utools

If your iOS device disconnects during the update or restore or if iTunes couldn't tell the device to restore, you might see one of these messages:

  • The iPhone [device name] could not be restored. An unknown error occurred (9).
  • The iPhone [device name] could not be restored. An unknown error occurred (4005).
  • The iPhone [device name] could not be restored. An unknown error occurred (4013).
  • The iPhone [device name] could not be restored. An unknown error occurred (4014).



Try these steps:

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  1. Install the latest version of iTunes.
  2. Force your device to restart:
    • On an iPad Pro 11-inch or iPad Pro 12.9-inch (3rd generation): Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Top button until you see the Apple logo.
    • On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
    • On an iPhone 7 or iPhone 7 Plus, press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
    • On iPhone 6s and earlier, iPad, or iPod touch, press and hold both the Home and Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

Unable To Restore Device (-2) 3utools

  1. Connect your device to your computer using a USB cable.
  2. When iTunes asks you to update or restore, click Update (not Restore) to reinstall iOS and keep your personal data.



If you still need help, try these steps

If you can update, but your device starts up in recovery mode, follow the steps above again. On step 4, choose Restore instead of Update. After the restore completes, you need to set up your device from a backup.

If you continue to see an error during the update:

  1. Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
  2. Try to restore your device using another USB cable.
  3. Try to restore your device on another computer.

If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.

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Mar 19, 2019 12:45 AM