Veritas Enterprise Vault Client For Mac

  1. Veritas Enterprise Vault Pricing
  2. Enterprise Vault Veritas
  3. Veritas Enterprise Vault Client For Mac Os
  4. Veritas Enterprise Vault Client
  5. Veritas Enterprise Vault Client For Mac Osx
  6. Veritas Enterprise Vault Outlook
  7. Veritas Enterprise Vault Administration Guide
Last updated: 23-Feb-2016

The latest version of this document is available from the Veritas Support website in the following languages: English, Japanese, and Simplified Chinese.

For the latest news about this release, including any hotfixes, subscribe to http://www.veritas.com/docs/000099904.

This document describes the new features in Veritas Enterprise Vault 12.

Veritas Enterprise Vault (EV) is an enterprise information archive platform developed by Veritas Technologies.It is part of the company's 'Information Governance' suite. Enterprise Vault has the ability to archive from various sources such as Microsoft Exchange (2016, 2013, 2010, 2007, 2003), SMTP (any), IBM Domino (latest release), Microsoft SharePoint and various File Systems (Windows NTFS. Enterprise Vault Client for Mac OS X does not work with Microsoft Outlook 2016 for Mac (16.x) release. On the Enterprise Vault Client application menu, Login is greyed out: Update files. Its part of the full install media and would be located at Symantec Enterprise Vault 8.0 SP4Client for Mac OS XSymantecEnterpriseVaultClient.8.0.4.1046.dmg. We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Contact us for help registering your account. You will find 'Client for MAC OS X' folder in the installation media of EV. Above folder conatins.dmg file which you need to install on the MAC OS. BTW what version of EV you are using. Anyone tried to deploy Symantec's Enterprise Vault using their default installer package? I have (I typically create untested installs as Self Service policies and try them manually). Utorrent free download for mac os x yosemite. The policy failed, but it looks like the installer was trying to be interactive and open up the system preference. This book gives an introduction to Symantec Enterprise Vault and associated products and explains how to plan your installation. The book is designed to be read serially.

If you are performing a new installation of Enterprise Vault, follow the installation instructions in the Enterprise Vault Installing and Configuring guide. If you are upgrading, follow the instructions in Upgrade Instructions. These guides are in the Veritas Enterprise VaultDocumentationEnglishAdministration Guides folder on the Enterprise Vault media.

For the latest information on supported versions of software, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605.

For the latest information on Enterprise Vault 12 sizing and performance, see the Enterprise Vault Performance Guide at http://www.veritas.com/docs/000005725.

Contents

New features in Enterprise Vault 12

Enterprise Vault 12 includes the following new features.

Classification

The new Enterprise Vault 12 classification feature provides a framework that enables automatic classification and records identification.

This feature works in combination with Microsoft's File Classification Infrastructure to assign classification values to the metadata properties of all new and existing archived content. The File Classification Infrastructure is a classification framework that is built into recent Windows Server editions. You control the File Classification Infrastructure through the File Server Resource Manager interface.

As well as classifying newly archived items, you can also send existing archived items for classification. Performing an index rebuild of an archive or index volume causes Enterprise Vault to reclassify the associated items.

After the classification feature has applied the classification property values to items, users of applications like Enterprise Vault Search, Compliance Accelerator, and Discovery Accelerator can use the values to filter items when they conduct searches and reviews.

Classification can also control the retention of items by applying specific retention categories to them. When users manually delete items or Enterprise Vault automatically expires them, they can be classified again to ensure that the items are still safe to delete.

See the Classification guide for details of this feature.

Retention plans

You can now set up retention plans and assign them to archives. With a retention plan, you can associate a retention category with a number of other settings, such as a classification policy and the criteria for discarding expired items, and apply them all to one or more archives.

Applying a retention plan to an archive gives you greater control over the retention periods of the items in the archive. In particular, a retention plan lets you dispose of already-archived items by giving them a different retention period than the one that Enterprise Vault first gave them when it archived the items. For example, you can configure a retention plan so Enterprise Vault expires the affected items according to the retention category that you have associated with the retention plan, and not the retention categories with which Enterprise Vault originally stamped them.

Enterprise Vault Search enhancements

The latest version of Enterprise Vault Search includes these enhancements:

  • Search suggestions. As you start to type in the search pane, Enterprise Vault Search offers suggestions based on your previous searches, items and folders that you have accessed, and so on.
  • Recent list. Quickly access the folders or items that you previously opened, or searches that you previously ran, by choosing them from the Recent list.
  • Organize the contents of your Exchange or Internet Mail archives. You can now copy and move archived items within and across archives. You can also create, move, and delete folders within your archive.
  • Improved options for setting dates. When setting the criteria for advanced searches, you can now specify relative dates (last 3 months, last 6 months, and so on) or quickly select a month and year from the new custom calendar.
  • More options for users to customize Enterprise Vault Search. Choose the language of the search interface, set date and time formats, and change how the results pane lists the results of searches.

Installation enhancements

The Enterprise Vault installation now includes the following features:

  • Command-line options for performing a silent installation or running the installation wizard with prepopulated default values.
  • The server installation automatically installs required software such as SQLXML, without asking for confirmation.

See the Installing and Configuring guide for details.

Support for SQL 2012 AlwaysOn availability groups, and failover cluster instances

SQL Server 2012 introduced two new high availability and disaster recovery features. AlwaysOn provides availability at the application database level or instance level through AlwaysOn availability groups and failover cluster instances. Enterprise Vault, Discovery Accelerator, and Compliance Accelerator now support availability groups and failover cluster instances.

OCR image conversion

Optical Character Recognition (OCR) conversion adds the ability to recognize, and index text in images that are stored in Enterprise Vault archives. You can now search for text in items, such as scanned documents, forms, faxes, or screen captures, after they are archived.

The existing content conversion functionality is extended to use Windows OCR functionality that is provided by the Windows TIFF IFilter feature. This is an optional Windows feature that the Enterprise Vault installer enables, if necessary. You can further extend content conversion functionality, if required, by installing additional IFilters. For example, you can install IFilters to provide content conversion for file types that are not supported by the Oracle Outside-In converters.

Content conversion configuration settings are now available in advanced site settings. This change ensures consistent content conversion across multiple Enterprise Vault storage servers. Content conversion registry settings can be used to override site settings for particular Enterprise Vault servers.

The new Content Conversion advanced site settings are described in the Administrator's Guide. If you have previously configured content conversion using registry settings, Upgrade Instructions describes how Enterprise Vault migrates these settings when you upgrade your server.

Authorization Manager for roles-based administration

The new Enterprise Vault Authorization Manager replaces Windows Authorization Manager for the management of Enterprise Vault roles-based administration (RBA). It is configured using new PowerShell cmdlets, which let you do the following:

  • List Enterprise Vault RBA roles.
  • List the security principals assigned to each RBA role.
  • Add security principals to each RBA role.
  • Remove security principals from each role.

EVSVR enhancements

The Item Lists feature in EVSVR, which lets you use the output from one operation as input for a second operation, has been extended to include many more combinations of Verify and Repair operations. See the Utilities guide for details.

PST migration enhancements

Enterprise Vault 12 includes the following enhancements to PST migration:

  • Asynchronous ingestion
    PST file migration is now performed asynchronously. This improves performance during PST file migration and archiving.
  • PST ingestion into Internet Mail archives
    You can now choose to store PST files in Exchange Mailbox or Internet Mail Archives. The PST Migration wizard, the Files node under the Personal Store Management container, and the PowerShell cmdlets include options that allow you to choose the type of archive for PST files.

See the PST Migration guide for details.

Support for new Microsoft releases

Enterprise Vault 12 includes support for the following Microsoft releases:

  • Exchange Server 2016
  • Outlook 2016 Windows
  • Outlook 2016 for Mac
  • Windows 10

For full details of all supported versions of software and devices, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605.

Enhancements to SMTP Archiving

This release includes the following enhancements to SMTP Archiving, originally released in Enterprise Vault 11.0.1 CHF2:

  • Mailbox Journaling
  • Support for target address rewriting

Instructions on how to configure these features are provided in Setting up SMTP Archiving.

SMTP Archiving - Mailbox Journaling

In the initial release of Enterprise Vault SMTP Archiving, you could configure the feature to archive SMTP messages as follows:

  • SMTP Journaling. All messages that were sent to the Enterprise Vault SMTP servers were stored in one or more journal archives.
  • Selective SMTP Journaling. Enterprise Vault SMTP servers archived only messages to or from specific addresses. Enterprise Vault could store all the messages in the same archive, or in several different archives.

You can now configure SMTP Mailbox Journaling to store all messages to and from a specific address in an archive that is exclusive to that target address. Messages sent from the target address are stored in the Sent Items folder of the archive. Messages received by the target address are stored in the Inbox.

Support for target address rewriting

If you use a single SMTP routing address to send SMTP messages to Enterprise Vault, this new feature enables you to spread the archiving load over several archives and Enterprise Vault storage servers.

In an Enterprise Vault SMTP Journaling configuration, all SMTP messages are typically routed to Enterprise Vault SMTP servers using a single SMTP routing addresses, for example, SMTPjournal@example.com. Enterprise Vault stores all the messages in the archive associated with the SMTP routing address.

In previous releases, even if you used a load balancing solution to distribute the SMTP traffic over several Enterprise Vault SMTP servers, all of the SMTP servers stored the messages in the same archive. There was no simple way of spreading the archiving load over several archives.

You can now configure a different target address alias on each Enterprise Vault SMTP server. In Enterprise Vault you configure the alias address as an SMTP target address with an associated archive. All of the SMTP traffic that is received by the SMTP server is redirected to the target alias address for that server, and stored in the archive that is associated with that address.

PowerShell cmdlets for managing FSA volumes

The Enterprise Vault Management Shell now includes PowerShell cmdlets for creating, updating, deleting and retrieving details of FSA volume targets. The new cmdlets are as follows:

  • Get-EVFSAVolume
    Retrieves details of all the volumes set up for File System Archiving in an Enterprise Vault site.
  • New-EVFSAVolume
    Sets up File System Archiving for a volume on the selected file server.
  • Remove-EVFSAVolume
    Removes the specified volume from Enterprise Vault configuration.
  • Set-EVFSAVolume
    Updates the specified settings of an existing file server volume.

For more information about these cmdlets, use the Get-Help command or see the PowerShell cmdlets guide.

Migrating Enterprise Vault data using the Simple Storage Service (S3) API

Enterprise Vault now supports the migration of archived data to any S3-compliant storage solution using the Simple Storage Service (S3) API. You can use the S3 API to connect to cloud storage and hosting providers and use them as secondary storage to store infrequently accessed data.

The S3 API migrator plug-in is installed as part of the Enterprise Vault 12.0 installation. For more information, see http://www.veritas.com/docs/000097850.

Points to note

Changes to requirements and supported versions

The Enterprise Vault installer requires Microsoft .NET Framework 4.5.2, and all Enterprise Vault servers require both Microsoft .NET Framework 4.5.2 and .NET Framework 3.5 SP1 or SP2.

The following table shows the versions of software that have been dropped since Enterprise Vault 11.0:

SoftwareVersions droppedNotes
Celerra DART7.0.xSupport is dropped for these Celerra versions as FSA targets.
Data ONTAP7.3Support is dropped for this Data ONTAP version as an FSA target. This includes IBM N series, and NetApp devices running Data ONTAP 7.3.
Exchange2003, 2007Includes OWA clients and Enterprise Vault OWA Extensions.
Google Chrome34 and earlier versionsSupport is dropped for Enterprise Vault Search.
Internet Explorer7, 8
iOS7.1Support is dropped for Enterprise Vault Search.
Lotus Notes8.5.2Lotus Notes 8.5.3 is the minimum supported version for Enterprise Vault and Accelerators.
Mac OS X10.7, 10.8Support is dropped for these versions for Enterprise Vault client for Mac.
Mozilla Firefox30 and earlierSupport is dropped for Enterprise Vault Search.
Outlook2003Support is dropped for Enterprise Vault and Accelerators servers.
2007Support is dropped for:
  • Enterprise Vault and Accelerators servers
  • Enterprise Vault Outlook Add-In
PowerShell2.0Support is dropped for PowerShell 2.0.
Safari5, 6Enterprise Vault Search and Enterprise Vault Client for Mac OS X support versions 7.0 through 8.0.
SCOM2007, 2012SCOM 2012 SP1 is the minimum supported version.
SharePoint2007SharePoint 2010 is the minimum supported version.
SQL Server2008 R2SQL Server 2012 is the minimum supported version.
Windows DesktopXP, Vista, 2003Support is dropped for FSA client.
Windows Server2008Support is dropped for Windows Server 2008 as an FSA target. The minimum supported version is Windows Server 2008 R2 SP1.
2008 R2, 2008 R2 SP1Support is dropped for:
  • Enterprise Vault server
  • Administration Console
  • Search access components
  • Accelerator servers
  • Outlook Add-In
  • Enterprise Vault Search
  • Enterprise Vault SDK
  • Enterprise Vault API Runtime

The minimum supported version is Windows Server 2012.

For full details of all supported versions of software and devices, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605. Appendix B provides details of changes in Enterprise Vault 12.

Product rebranding

Enterprise Vault is now Veritas Enterprise Vault.

There are no changes to the following:

  • PowerShell command names
  • Registry key values
  • Installed folder names
  • Database entries
  • Log files, for example DTrace, apart from the application event logs which have been renamed as follows:
    • Veritas Enterprise Vault
    • Veritas Enterprise Vault Converters
    • Veritas Enterprise Vault CryptoModule

The SymHelp tool is now called Veritas Quick Assist.

The SCOM management pack is now called the Veritas Enterprise Vault management pack.

The Enterprise Vault client for Mac OS X installation folder name has changed from Symantec Enterprise Vault to Enterprise Vault.

Setting retention categories

The Update retention categories after items are moved or after the folder retention category is changed option on the Existing Items tab of the Exchange mailbox policy overrides the retention category set by the classification feature. You should uncheck this option to prevent changes to an archive's default retention category from overriding the retention category set by classification.

Outlook Add-In installation

Enterprise Vault 12 provides different versions of the Outlook Add-In for installation on 32-bit and 64-bit versions of Windows. The 64-bit version supports both 32-bit and 64-bit versions of Outlook.

To install the Enterprise Vault Outlook Add-In:

  • On a 32-bit version of Windows, use the files in the Outlook Add-Inx86 folder on the Enterprise Vault media.
  • On a 64-bit version of Windows, use the files in the Outlook Add-Inx64 folder on the Enterprise Vault media.

For more information about how to set up the Enterprise Vault Outlook Add-In, see the Setting up Exchange Server Archiving guide.

Outlook on the Enterprise Vault server

Outlook 2003 and 2007 are no longer supported on the Enterprise Vault server.

Outlook 2013 SP1 (32-bit version) is supported on the Enterprise Vault server at Enterprise Vault 12. If you install Outlook 2013 SP1 on the Enterprise Vault server, old external filters that require Collaboration Data Objects (CDO) 1.2.1 may no longer work correctly. CDO 1.2.1 was included in Outlook 2003 and could be downloaded for Outlook 2007. Microsoft does not support the use of CDO 1.2.1 with Outlook 2010 and later versions. Contact your filter supplier for a version that does not use CDO 1.2.1.

Outlook 2016 is not currently supported on the Enterprise Vault server.

Microsoft Edge browser on client computers

Enterprise Vault 12 supports the use of the Microsoft Edge browser on client computers.

To minimize potential problems when running browser-based applications like Enterprise Vault Search, it is advisable to configure the browser settings to treat these applications as trusted sites. Note that the Edge browser uses Internet Explorer 11's list of trusted sites; Edge does not have its own list.

See the Installing and Configuring guide for instructions on how to configure Internet Explorer to trust an Enterprise Vault application.

Admin service security checks of the Vault Service account’s TEMP folder

Enterprise Vault 11.0.1 introduced a security check which ensures that no unauthorized user accounts have access to the Vault Service account’s TEMP folder on the Enterprise Vault server. On startup, and periodically thereafter, the Admin service checks access to the folder. If it finds unauthorized access, it writes an error to the event log and terminates immediately.

If you are upgrading from Enterprise Vault 11.0, you must check the accounts that have access to the Vault Service account’s TEMP folder. For more information, see the section called “TEMP folder security requirements” in the Installing and configuring guide, and the following article on the Support website: http://www.veritas.com/docs/000023496.

Exchange archiving issues

MAPI over HTTP not supported on the Enterprise Vault server

Currently, Enterprise Vault supports MAPI over HTTP connections on Enterprise Vault client computers only. MAPI over HTTP connections to Exchange Server from the Enterprise Vault server are not supported. For instructions on how to disable MAPI over HTTP on the Enterprise Vault server, see the following article on the Veritas Support website:

OWA and Office Mail App issues

Unable to deploy the Enterprise Vault Office Mail App on Exchange Server 2013 CU9 and CU10 using a URL [3805340]

A known Microsoft issue in Exchange Server 2013 CU9 and CU10 prevents the deployment of applications using the -Url parameter in the New-App command. This issue is fixed in Exchange Server 2013 CU11.

To deploy the Enterprise Vault Office Mail App on Exchange Server 2013 CU9 and CU10 you need to download the application manifest to a file, and then specify the file in the New-App command. An example script showing how to do this is provided in the Office Mail App troubleshooting section, 'The Enterprise Vault Office Mail App manifest file is not created', in Setting up Exchange Server Archiving.

The same workaround is needed whether you are deploying the application to an individual mailbox or to an organization.

Microsoft Edge pop-up blocker prevents OWA users from viewing archived items [3834605]

If you attempt to view an archived item when the pop-up blocker is enabled, then you are prompted to allow the pop-up. After selecting an option to allow the pop-up, the following error is displayed:

This issue results from a known Microsoft issue, and occurs the first time you try to view an archived item if all of the following conditions are true:

  • The Enterprise Vault Office Mail App is deployed.
  • You are accessing archived items using the Outlook on the web (OWA) client in Microsoft Edge.
  • In Internet Explorer, the Exchange Server that hosts Outlook on the web (OWA) is in a zone where the pop-up blocker is enabled.

You can work around this issue by doing either of the following:

  • Select 'Allow Always' to the pop-up blocker prompt. If you select this option, the issue does not occur on subsequent attempts to view archived items.
  • Add the Exchange Server address to the Trusted sites zone in Internet Explorer.

Administration Console issues

Installing a standalone Administration Console on Windows 7

After installation, and before using the Administration Console, perform the following steps:

  1. Create an activation configuration file containing the following lines:
  2. <?xml version='1.0' encoding='utf-8' ?>
    <configuration>
    <startup useLegacyV2RuntimeActivationPolicy='true'>
    <supportedRuntime version='v4.0'/>
    </startup>
    </configuration>

  3. Save the configuration file with the name mmc.exe.activation_config.
  4. Set the COMPLUS_ApplicationMigrationRuntimeActivationConfigPath environment variable to the full path of the folder containing the configuration file.

For more information on activation configuration files, refer to the following Microsoft article: https://msdn.microsoft.com/en-us/library/vstudio/ff361644(v=vs.100).aspx.

SMTP Archiving issues

Some non-Unicode text attachments to SMTP messages were processed incorrectly in previous releases [3820145]

The issue affected some SMTP message attachments that were archived using Enterprise Vault SMTP Archiving. The attachments contained text that was not in one of the following characters sets: UTF-7, UTF-8, EUC-JP, or ISO-2022-JP. Evidence of the issue included the following behavior:

  • When the attachment was retrieved from the archive, the text appeared corrupted.
  • The attachment content was not indexed.

This has been fixed for SMTP messages that are archived using SMTP Archiving in Enterprise Vault 12 or later. When verifying storage databases, EVSVR now reports fingerprint validation errors for affected items that were archived using earlier versions.

SCOM issues

Known limitations in SCOM monitoring [3347550, 3411587]

The SCOM Management Pack does not monitor the disk space health of vault store partitions.

Move Archive issues

Unsynchronized items in Virtual Vault can become inaccessible during a Move Archive operation [1707143]

When you use Move Archive, unsynchronized items in users' Virtual Vaults can become inaccessible following the move. To avoid this situation, do the following before you run Move Archive:

  • Prevent users from adding items to their Virtual Vaults, using the Users can archive items advanced policy setting.
  • Ensure that users have synchronized their Virtual Vaults.

Once you have moved archives, you can enable the Users can archive items setting again.

Move Archive operations can fail when the associated destination mailboxes have reached or exceeded their quotas [1960969]

Move Archive operations can fail for archives whose associated destination mailboxes have reached or exceeded their quotas. This is because Move Archive cannot complete shortcut processing when these mailboxes are full.

You should temporarily disable Exchange mailbox quotas on associated destination mailboxes until the Move Archive operations have completed.

PST migration issues

PST Locator task may fail to locate PSTs on computers that have Windows 7 installed [3330679]

On computers running Windows 7, you must enable the RemoteRegistry service to allow the PST Locator task to look for PST files using registry searches.

File System Archiving issues

Content based file blocking fails [3860511]

The File Blocking service terminates unexpectedly if content based checking is enabled. Note that the File Blocking service works correctly if you choose to block files based on their extension. To use content based file blocking, continue to use the previous version of the FSA Agent.

For information about a fix for this issue, subscribe to http://www.veritas.com/docs/00009990.

Enterprise Vault Reporting and FSA Reporting issues

Cannot access Enterprise Vault reports from Administration Console on Chinese or Japanese systems [3861345]

On Chinese and Japanese systems, the Enterprise Vault Administration Console fails to display the FSA Reporting data analysis reports and Enterprise Vault Reporting operation reports.

To access the reports, go to http://SqlServerName/reportserver, choose 'Veritas Enterprise Vault', and then choose the required language.

Enterprise Vault Client for Mac OS X issues

A 'Choose Application' dialog box may appear on the first occasion that you run the Enterprise Vault Client on a Mac OS X 10.9 (Mavericks) computer [3640157]

If you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 (Mavericks), a Choose Application dialog box may appear on the first occasion that you enter your login details for Enterprise Vault.

Click Cancel to close the dialog box and work as normal with the Enterprise Vault Client. How to activate bluetooth in hp laptop g62. The dialog box should not reappear when you subsequently log in to Enterprise Vault.

Enterprise Vault Client issue when Outlook 2016 for Mac is the only installed version of Outlook [3806707]

A known issue can arise when you install the Enterprise Vault Client on a Mac OS X computer where Outlook 2016 is the only installed version of Outlook. In the Enterprise Vault Preferences dialog box, where you can select the email client with which to associate the Enterprise Vault toolbar, both Outlook 2016 and Outlook 2011 appear in the list. If you inadvertently choose the Outlook 2011 option, the Enterprise Vault toolbar does not subsequently appear when you start Outlook 2016.

To resolve this issue, reopen the Enterprise Vault Preferences dialog box and attach the toolbar to Outlook 2016.

After you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 or later, you must log out or restart Mac OS X before you can use the Enterprise Vault facilities for the first time [3589589]

After you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 or later, the Enterprise Vault facilities do not work on the first occasion that you try to use them. To resolve this issue, log out and then back in again, or restart Mac OS X.

Other issues

Deployment Scanner fails to check whether the Vault Service account belongs to the local Administrators group on the NetApp C-Mode Vserver [3535907]

The Deployment Scanner fails to check whether the Vault Service account belongs to the local Administrators group on the NetApp C-Mode Vserver. The 'File Server Permissions' check fails with the following message:

The user domainNameEVAdminUser is not a member of the local Administrators group on file server: FQDN. The user domainNameEVAdminUser should have full control to the files & shares you wish to archive.

You can ignore this error message. The Vault Service account does not need to be a member of the local Administrators group on the NetApp C-Mode Vserver.

Important information about the Enterprise Vault server cache [2423953, 2260094]

On each Enterprise Vault server that hosts an Indexing service, you must specify a location for the server cache. If the server cache is not specified, or is inaccessible, the Indexing service does not start.

Documentation

Administration documentation

The Enterprise Vault 12 administration documentation is available in English, Japanese, and Simplified Chinese from the following locations:

  • Veritas Enterprise VaultDocumentation folder on the Enterprise Vault media
  • Administration Console (click Help > Help on Enterprise Vault)
  • The latest versions of the documentation are available from following page on the Veritas Support website:
    http://www.veritas.com/docs/000099905
DocumentComments
Enterprise Vault Documentation Library

Includes all the following documents in Windows Help (.chm) format so that you can search across them all. It also includes links to the guides in Acrobat (.pdf) format.

You can access the library in several ways, including the following:

  • In Windows Explorer, browse to the DocumentationlanguageAdministration Guides subfolder of the Enterprise Vault installation folder, and then open the EV_Help.chm file.
  • On the Help menu in the Administration Console, click Help on Enterprise Vault.
Introduction and PlanningProvides an overview of Enterprise Vault functionality.
Deployment ScannerDescribes how to check the required software and settings before you install Enterprise Vault.
Installing and ConfiguringProvides detailed information on setting up Enterprise Vault.
Upgrade InstructionsDescribes how to upgrade an existing Enterprise Vault installation to the latest version.
Setting up Domino Server ArchivingDescribes how to archive items from Domino mail files and journal databases.
Setting up Exchange Server ArchivingDescribes how to archive items from Microsoft Exchange user mailboxes, journal mailboxes, and public folders.
Setting up File System ArchivingDescribes how to archive files that are held on network file servers.
Setting up IMAPDescribes how to configure IMAP client access to Exchange archives and Internet mail archives.
Setting up SharePoint Server ArchivingDescribes how to archive documents from Microsoft SharePoint servers.
Setting up SMTP ArchivingDescribes how to archive SMTP messages from other messaging servers.
Administrator's GuideDescribes how to perform day-to-day administration procedures.
Backup and RecoveryDescribes how to implement an effective backup strategy to prevent data loss, and how to provide a means for recovery in the event of a system failure.
ClassificationDescribes how to assign classification values to the metadata properties of all new and existing archived items. Users of applications such as Enterprise Vault Search and Compliance Accelerator can then use the classification values to filter the items when they conduct searches or reviews.
NSF MigrationDescribes how to import content from Domino and Notes NSF files into Enterprise Vault archives.
PST MigrationDescribes how to migrate content from Outlook PST files into Enterprise Vault archives.
ReportingDescribes how to implement Enterprise Vault Reporting, which provides reports on the status of Enterprise Vault servers, archives, and archived items. If you configure FSA Reporting, additional reports are available for file servers and their volumes.
UtilitiesDescribes Enterprise Vault tools and utilities.
PowerShell CmdletsDescribes how to perform various administrative tasks by running the Enterprise Vault PowerShell cmdlets.
Registry ValuesA reference document that lists the registry values with which you can modify many aspects of Enterprise Vault behavior.
Help for Administration ConsoleThe online Help for the Enterprise Vault Administration Console.

Guides for end users

The following guides for end users are provided in .PDF format on the Enterprise Vault media, in the folder Veritas Enterprise VaultDocumentationlanguageClient User Guides:

  • Enterprise Vault Search Mobile edition: Quick Reference
  • Guide for Notes Users
  • Guide for Mac OS X Users
  • Guide for Outlook Users

Online 'How To' articles

Most of the information in the Enterprise Vault administration guides is also available online as articles on the Veritas Support website. You can access these articles by searching the Internet with any popular search engine, such as Google, or by following the procedure below.

To access the 'How To' articles on the Veritas Support website

  1. Type the following in the address bar of your web browser, and then press Enter:
    http://www.veritas.com/support/en_US/products-a-z
  2. In the Products A-Z page, choose the required product, such as Enterprise Vault for Microsoft Exchange.
  3. Search for a word or phrase by using the Knowledge Base Search feature, or browse the list of most popular subjects.

Legal notice

Copyright © 2016 Veritas Technologies LLC. All rights reserved.

Veritas, the Veritas Logo, Enterprise Vault, Compliance Accelerator, and Discovery Accelerator are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This product may contain third party software for which Veritas is required to provide attribution to the third party ('Third Party Programs'). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. For more information on the Third Party Programs, please see the Third Party Notice document for this Veritas product that is available at https://www.veritas.com/about/legal/license-agreements#3rd-party.

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Veritas Technologies LLC and its licensors, if any.

THE DOCUMENTATION IS PROVIDED 'AS IS' AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. VERITAS TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 'Commercial Computer Software - Restricted Rights' and DFARS 227.7202, et seq. 'Commercial Computer Software and Commercial Computer Software Documentation,' as applicable, and any successor regulations, whether delivered by Veritas as on premises or hosted services. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.

Veritas Technologies LLC
500 E Middlefield Road
Mountain View, CA 94043
http://www.veritas.com

Last updated: 6-Oct-2016

The latest version of this document is available from the Veritas Support website in the following languages: English, Japanese, and Simplified Chinese.

For the latest news about this release, including any hotfixes, subscribe to http://www.veritas.com/docs/000109522.

This document describes the new features in Veritas Enterprise Vault 12.1.

If you are performing a new installation of Enterprise Vault, follow the installation instructions in the Enterprise Vault Installing and Configuring guide. If you are upgrading, follow the instructions in Upgrade Instructions. These guides are in the Veritas Enterprise VaultDocumentationEnglishAdministration Guides folder on the Enterprise Vault media.

Contents

  • New features in Enterprise Vault 12.1
  • Changes in Enterprise Vault 12.1
  • Known issues

New features in Enterprise Vault 12.1

Enterprise Vault 12.1 includes the following new features. For information about the new features in Enterprise Vault 12, see the Enterprise Vault 12 ReadMeFirst.

Records management feature

The new records management feature lets you mark selected items as records, conduct searches for these records, and export them for transfer elsewhere. By doing this you can fulfil the requirements of Capstone, which is the approach to managing emails that the U.S. National Archives and Records Administration has advocated. However, the feature is sufficiently flexible to meet the needs of other records management systems.

This feature builds on existing Enterprise Vault functionality to provide a simple, lightweight solution for records management. By default, Enterprise Vault does not mark the items that it archives as records. Changing this behavior, however, is simply a matter of configuring the retention categories that Enterprise Vault assigns to the archived items. You can now configure each retention category so that, at the same time that Enterprise Vault assigns the retention category to an item, it also marks the item as a record of some type. (For Capstone, this is either 'permanent' or 'temporary'.) With a range of different retention categories to assign to items, you can mark each one as the appropriate type of record or non-record.

To assign the required retention category to an item and thereby mark it as a record, you use the existing methods that are available in Enterprise Vault. For example, you can do the following:

  • Create one or more retention plans, each of which is associated with a different retention category. Then you can set up multiple provisioning groups to apply the required retention plans to selected user mailboxes.
  • By using facilities such as Enterprise Vault Policy Manager (EVPM), assign different retention categories to different folders in user mailboxes. Then you can allow users to mark their items as records by dragging the items from one mailbox folder and dropping them in another.
  • Use the Enterprise Vault classification feature to assign the appropriate retention category to items that match certain criteria.

Enhanced facilities in Enterprise Vault Search make it easy to search an archive for the items marked as records. New PowerShell cmdlets let you export the records, if you want to transfer them for long-term retention in the U.S. National Archives or elsewhere.

See the Administrator's Guide for more details of the records management feature.

File System Archiving enhancements

This release adds the following new features and enhancements to File System Archiving:

  • PowerShell cmdlets
    New PowerShell cmdlets remove the need to use the Vault Administration Console to add, update, and delete file servers and folders as File System Archiving targets. You can now perform these operations from the command line.
  • Folder shortcuts to Enterprise Vault Search
    File System Archiving can now create a folder shortcut in each folder that it archives. When clicked, the shortcut opens Enterprise Vault Search and displays the archived files in their original folder structure.
  • NetApp C-Mode LIF configuration
    File System Archiving now supports the configuration of management and data roles on separate LIFs when adding a NetApp C-Mode Vserver as an FSA target. To use File Blocking on such NetApp C-Mode Vservers, you must have the Enterprise Vault 12.1 FSA Agent installed. Note that Enterprise Vault still supports the configuration of management and data roles on a single LIF.

See the Setting up File System Archiving and PowerShell Cmdlets guides for more details.

Note that the File Blocking feature will not be available in the next release of Enterprise Vault.

Enterprise Vault Search enhancements

This release adds the following new features and enhancements to Enterprise Vault Search:

  • New font icons to improve performance, scalability, and accessibility.
  • A toolbar in the reading pane with which users can download, move, copy, or delete the current item.
  • Advanced search options with which users can search for items that Enterprise Vault has marked as records or that have been tagged with category and classification values.
  • The facility for OWA users to open archived items in OWA native form by double-clicking them in Enterprise Vault Search results.
  • FSA folder shortcuts to display archived files and folders in the original folder structure in the Enterprise Vault Search sidebar.
  • Support for additional English variants in the regional preferences, such as English (Australia) and English (Ireland).
  • The Customize Columns dialog box now provides drop-down lists from which you can select properties to display as columns in the results pane.

Enhancements to the retention plan feature

Enterprise Vault 12 introduced a feature with which you can apply a retention plan to a range of different targets, including Exchange, Domino, and IMAP provisioning groups, FSA volume and folder policies, and SharePoint targets and site collections. With a retention plan, you can associate a retention category with a number of other settings, such as a classification policy and the criteria for discarding expired items, and apply them all to one or more targets.

In Enterprise Vault 12.1, new facilities in the Vault Administration Console and PowerShell cmdlets extend the range of targets to which you can apply retention plans. Now the following and their associated archives are all the potential recipients of these plans:

  • Exchange journal mailboxes
  • Domino journaling locations
  • SMTP targets

For more information on the retention plan feature, see the Administrator's Guide.

Improved consistency when applying a retention period to moved items

Changes to the Vault Administration Console provide improved consistency and clarity in the way that Enterprise Vault applies a retention period to moved items. Some of these changes include changes to default behavior.

Administration Console elementChanges made
Exchange Mailbox Policy dialog box > Existing Items tab

This tab has been removed. The settings on the tab related to how retention was assigned to items whose shortcuts were moved from one mailbox folder to another. The settings also applied to existing shortcut items in the mailbox folder. On the Archive Settings tab of the Site Properties dialog box, the Update the category for moved items setting also controlled how retention was assigned to such items. The various setting names and their combined effect caused confusion.

In this release, the item movement behavior has been standardized across Enterprise Vault. That is:

  • The location of a moved item is always updated. See Limiting the impact when updating moved item locations
  • The retention category of a moved item is updated. This is subject to site archive settings and classification policy settings.
  • The retention category of other, existing items in the folder is never changed.
  • The retention category of a moved item is updated, even if the original category was selected by a user, set by a custom filter, or set by PST migration. Again, this is subject to site archive settings and classification policy settings.
Site Properties dialog box > Archive Settings tab

The Update the category for moved items setting on this tab relates to archived items that are moved from one folder to another. The following options now let you control when Enterprise Vault updates the retention category of such items:

  • Always
  • If item expiry is the same or later, or the record type changes


If you are using the Enterprise Vault classification feature, you can use new options on the Settings tab of the Classification Policy Properties dialog box to prevent changes to a retention category that was set using classification.

Retention Category Properties dialog box > General tab

The following options are available on this tab:

  • Prevent automatic deletion of expired items with this category
  • Prevent user deletion of items with this category


Consider the following situation:

  • An item in a mailbox folder has a retention category with a hold set on automatic deletion of expired items.
  • The user moves the item to a folder that has a different category assigned. The folder category does not have any holds set.


In previous releases, Enterprise Vault did not update the category in this situation. This behavior has now changed. Enterprise Vault updates the item category, subject to site and classification policy settings for moved items. In this example, updating the category means that the hold on automatic deletion on expiry is removed. Similarly, item movement may cause a change of retention category from one that specifies a hold on user deletion to one that does not. This can lead to the removal of the hold on user deletion.

For an overview of retention in Enterprise Vault 12.1, see the following article on the Veritas Support website:

Limiting the impact when updating moved item locations

Previously, you could prevent Enterprise Vault from updating an item's location in the archive when a user moved the shortcut to a different folder in their mailbox. To disable this feature, you unchecked Update archive location for items moved in the mailbox in the Exchange Mailbox policy. In Enterprise Vault 11.0 this option was on the Moved Items tab. In Enterprise Vault 12.0, this tab was renamed Existing Items.

In this release, Enterprise Vault always updates the archive location of moved items. If you had previously disabled this feature, and mailboxes contain lots of shortcuts, then Enterprise Vault attempts to update the archive location for moved items after you upgrade. If the mailboxes include historical shortcuts to Enterprise Vault servers that are no longer reachable, then long network timeouts may occur.

To prevent these timeouts, configure a list of valid site aliases as described in the following procedure.

Configuring a list of valid site aliases

  1. In the Enterprise Vault Administration Console, open the Advanced tab in the Exchange Mailbox policy.
  2. In List settings from:, select Archiving General.
  3. Select Valid Enterprise Vault site aliases and click Modify.
  4. Enter a semi-colon separated list of valid site aliases. During shortcut processing, Enterprise Vault does not attempt to contact any site whose alias does not appear in the list.
  5. Click OK to close the dialog, and then again to close the properties.
  6. Repeat the above steps for each Exchange Mailbox policy.

Enhancements to IMAP client access

This release introduces the concept of a default IMAP archive. For users with access to a single archive, this is their default archive. For users with access to multiple archives, Enterprise Vault uses a set of rules to determine which archive to select as the default. The Setting up IMAP guide describes these rules.

IMAP users no longer need to append an identifier to their user names when they log on to their default archives. For example, it is no longer necessary to enter the user name as, say, EMEAJohnDoe1962. However, they must continue to append the identifiers when they log on to other, non-default, archives.

Auditing enhancements

Enterprise Vault auditing includes the following enhancements:

  • A new audit category, ArchivePermissions, enables auditing to record any change to manual archive permissions, and the identity of the administrator who made the change. An Enterprise Vault administrator can change manual archive permissions using the Enterprise Vault Administration Console, or Enterprise Vault Policy Manager (EVPM).
  • If you have created the auditing database, new audit log entries and event messages show the status of auditing and each audit category, even if auditing is stopped. These messages are created when the Enterprise Vault Admin service starts, and when a user changes the auditing configuration.
  • In the Administrators Guide, the 'Auditing' chapter now includes advice on what you need to consider when configuring auditing.
  • To promote consistent auditing configuration, you should only configure auditing using the Administration Console. The ability to use registry settings is no longer supported.

Support for clustered Enterprise Vault Domino Gateway servers

Enterprise Vault now supports clustered Enterprise Vault Domino Gateway servers. These servers are clustered using IBM Domino server clustering.

Support for an alias URL for client web connections to the Enterprise Vault Domino Gateway server

Mail file extension operations in iNotes, and Enterprise Vault Search operations in the Notes client and iNotes connect to the Enterprise Vault Domino Gateway server using web connections. By default, the base URL is the fully qualified Internet host name of the Enterprise Vault Domino Gateway server. You now have the option of creating an alias value to use as the base URL instead of the fully qualified host name.

New version of Permissions Browser utility

The new version of Permissions Browser that is included in this release makes it quicker and easier to view the access permissions on Enterprise Vault archives and on the folders in these archives. Unlike the previous version of this utility, the new version accesses the Enterprise Vault Directory database directly; you do not need to specify the required ODBC data source anymore.

For more information on Permissions Browser, see the Utilities guide.

Support for new Microsoft releases

Enterprise Vault 12.1 includes support for the following new Microsoft releases:

  • SQL Server 2016
  • Windows 10 Anniversary Update

See the Enterprise Vault Compatibility Charts for details of support for the following releases:

  • SharePoint Server 2016
  • Windows Server 2016 as an FSA target

Support for NetApp clustered Data ONTAP 9.0

See the Enterprise Vault Compatibility Charts for details of support for NetApp clustered Data ONTAP 9.0 operating system as a storage device and as an FSA target.

For more information about configuring NetApp C-Mode Vservers as File System archiving targets, see Setting up File System Archiving.

Veritas Enterprise Vault Pricing

Changes in Enterprise Vault 12.1

Changes to prerequisite software for Enterprise Vault 12.1

There are no changes to prerequisite software since Enterprise Vault 12.

The Enterprise Vault installer requires Microsoft .NET Framework 4.5.2, and all Enterprise Vault servers require both Microsoft .NET Framework 4.5.2 and .NET Framework 3.5 SP1 or SP2.

Enterprise Vault Veritas

For full details of all supported versions of software and devices, see the Enterprise Vault Compatibility Charts at http://www.veritas.com/docs/000097605.

Support for File Blocking with File System Archiving

The File Blocking feature will not be available in the next release of Enterprise Vault.

New and enhanced PowerShell cmdlets

Enterprise Vault 12.1 includes the following new PowerShell cmdlets:

CmdletDescription
Export-EVArchiveExports items from the specified archive. You can limit the export to items that match the specified search criteria.
Get-EVFSAFileServerRetrieves details of all the file servers that are configured in the specified Enterprise Vault site.
New-EVFSAFileServerAdds the specified file server as a File System Archiving target.
Remove-EVFSAFileServerRemoves the specified file server from the Enterprise Vault site.
Set-EVFSAFileServerUpdates the settings of the specified file server.
Get-EVFSAFolderRetrieves details of all folders that are set up for File System Archiving for a specified file server and volume in an Enterprise Vault site.
New-EVFSAFolderAdds the specified folder as a File System Archiving target.
Remove-EVFSAFolderRemoves the specified folder from Enterprise Vault configuration.
Set-EVFSAFolderAdds the specified folder as a File System Archiving target.
Export-EVNARAArchiveExports from the specified archive only those items that Enterprise Vault has marked as permanent records. You can limit the export to records that fall within the specified date range and/or match the specified search criteria.
Get-EVRecordSettings Provides information on the records management settings in one or more archives.

Enterprise Vault 12.1 includes the following enhancements to existing PowerShell cmdlets:

CmdletChange
Get-EVArchive
  • Can now return a list of all the archives in the Enterprise Vault site, and not just those in which a specified user has various permissions or whose name exactly matches a specified name.
New-EVSMTPTarget
  • Can now associate a retention plan with the SMTP target.
  • Now accepts the value of ArchiveType that is output by the Get-EVArchive cmdlet. You can pipe the output from the Get-EVArchive cmdlet directly into the New-EVSMTPTarget cmdlet.
Set-EVSMTPTarget
  • Can now associate a retention plan with the SMTP target.
  • Now accepts the value of ArchiveType that is output by the Get-EVArchive cmdlet. You can pipe the output from the Get-EVArchive cmdlet directly into the Set-EVSMTPTarget cmdlet.

See the PowerShell Cmdlets guide for more information on these cmdlets.

64-bit cluster resource DLLs

Windows Server 2012 and Windows Server 2012 R2 deprecate support for 32-bit cluster resource DLLs, so Enterprise Vault 12.1 now comes with 64-bit versions of these DLLs.

If you cluster Enterprise Vault in a Windows Server failover cluster, you must deploy the 64-bit DLLs to all the nodes in the cluster. The following article on the Veritas Support website provides a PowerShell script module with which you can do this:

Update Service Locations action available for Power Administrator role

The Update Service Locations action in the Administration Console is now available for the Power Administrator role.

Outside In® Technology content converters updated to version 8.5.3

This release includes the following Outside In® Technology content converters and patch from Oracle® Corporation:

  • Outside In® Technology version 8.5.3 content converters
  • Outside In® Technology 8.5.3 SDK Library Patch related to SR:3-12705229771

Changes to Enterprise Vault Software Identification (SWID) tags

The SWID tags that are installed with Enterprise Vault components have been updated. The SWID tag file names remain the same, but the contents now have Veritas branding. The SWID tags are no longer signed.

Selective SMTP Journaling no longer stores messages in the Sent Items folder [3866259]

In Selective SMTP Journaling, messages that contain a target address in the Sender or From fields are now stored in the Inbox folder of the archive, if the archive type can contain folders. If SMTP Mailbox Journaling is configured, such messages are still stored in the Sent Items folder.

Exchange archiving issues

MAPI over HTTP not supported on the Enterprise Vault server

Currently, Enterprise Vault supports MAPI over HTTP connections on Enterprise Vault client computers only. MAPI over HTTP connections to Exchange Server from the Enterprise Vault server are not supported. For instructions on how to disable MAPI over HTTP on the Enterprise Vault server, see the following article on the Veritas Support website:

OWA and Office Mail App issues

Unable to deploy the Enterprise Vault Office Mail App on Exchange Server 2013 CU9 and CU10 using a URL [3805340]

A known Microsoft issue in Exchange Server 2013 CU9 and CU10 prevents the deployment of applications using the -Url parameter in the New-App PowerShell cmdlet. This issue is fixed in Exchange Server 2013 CU11.

To deploy the Enterprise Vault Office Mail App on Exchange Server 2013 CU9 and CU10 you need to download the application manifest to a file, and then specify the file in the New-App cmdlet. An example script showing how to do this is provided in the Office Mail App troubleshooting section, 'The Enterprise Vault Office Mail App manifest file is not created', in Setting up Exchange Server Archiving.

The same workaround is needed whether you are deploying the application to an individual mailbox or to an organization.

Unable to deploy the Enterprise Vault Office Mail App on Exchange Server 2016 CU1 [3875995]

A known Microsoft issue in Exchange Server 2016 CU1 sometimes prevents the deployment of the Enterprise Vault Office Mail App using the New-App PowerShell cmdlet. If this happens, run the Get-App cmdlet and then run the New-App cmdlet again.

This issue is fixed in Exchange Server 2016 CU2.

Microsoft Edge pop-up blocker prevents OWA users from viewing archived items [3834065]

If you attempt to view an archived item when the pop-up blocker is enabled, then you are prompted to allow the pop-up. After selecting an option to allow the pop-up, the following error is displayed:

This issue results from a known Microsoft issue, and occurs the first time you try to view an archived item if all of the following conditions are true:

Veritas Enterprise Vault Client For Mac Os

  • The Enterprise Vault Office Mail App is deployed.
  • You are accessing archived items using the Outlook on the web (OWA) client in Microsoft Edge.
  • In Internet Explorer, the Exchange Server that hosts Outlook on the web (OWA) is in a zone where the pop-up blocker is enabled.

You can work around this issue by doing either of the following:

  • Select 'Allow Always' to the pop-up blocker prompt. If you select this option, the issue does not occur on subsequent attempts to view archived items.
  • Add the Exchange Server address to the Trusted sites zone in Internet Explorer.

Administration Console issues

Installing a standalone Administration Console on Windows 7

After installation, and before using the Administration Console, perform the following steps:

  1. Create an activation configuration file containing the following lines:
  2. <?xml version='1.0' encoding='utf-8' ?>
    <configuration>
    <startup useLegacyV2RuntimeActivationPolicy='true'>
    <supportedRuntime version='v4.0'/>
    </startup>
    </configuration>

  3. Save the configuration file with the name mmc.exe.activation_config.
  4. Set the COMPLUS_ApplicationMigrationRuntimeActivationConfigPath environment variable to the full path of the folder containing the configuration file.

For more information on activation configuration files, refer to the following Microsoft article: https://msdn.microsoft.com/en-us/library/vstudio/ff361644(v=vs.100).aspx.

SCOM issues

Known limitations in SCOM monitoring [3347550, 3411587]

The SCOM Management Pack does not monitor the disk space health of vault store partitions.

Move Archive issues

Unsynchronized items in Virtual Vault can become inaccessible during a Move Archive operation [1707143]

When you use Move Archive, unsynchronized items in users' Virtual Vaults can become inaccessible following the move. To avoid this situation, do the following before you run Move Archive:

  • Prevent users from adding items to their Virtual Vaults, using the Users can archive items advanced policy setting.
  • Ensure that users have synchronized their Virtual Vaults.

Once you have moved archives, you can enable the Users can archive items setting again.

Move Archive operations can fail when the associated destination mailboxes have reached or exceeded their quotas [1960969]

Move Archive operations can fail for archives whose associated destination mailboxes have reached or exceeded their quotas. This is because Move Archive cannot complete shortcut processing when these mailboxes are full.

You should temporarily disable Exchange mailbox quotas on associated destination mailboxes until the Move Archive operations have completed.

PST migration issues

PST Locator task may fail to locate PSTs on computers that have Windows 7 installed [3330679]

On computers running Windows 7, you must enable the RemoteRegistry service to allow the PST Locator task to look for PST files using registry searches.

Enterprise Vault Reporting and FSA Reporting issues

Cannot access Enterprise Vault reports from Administration Console on Chinese or Japanese systems [3861345]

On Chinese and Japanese systems, the Enterprise Vault Administration Console fails to display the FSA Reporting data analysis reports and Enterprise Vault Reporting operation reports.

To access the reports, go to http://SqlServerName/reportserver, choose 'Veritas Enterprise Vault', and then choose the required language.

Enterprise Vault Client for Mac OS X issues

A 'Choose Application' dialog box may appear on the first occasion that you run the Enterprise Vault Client on a Mac OS X 10.9 (Mavericks) computer [3640157]

If you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 (Mavericks), a Choose Application dialog box may appear on the first occasion that you enter your login details for Enterprise Vault.

Click Cancel to close the dialog box and work as normal with the Enterprise Vault Client. The dialog box should not reappear when you subsequently log in to Enterprise Vault.

Enterprise Vault Client issue when Outlook 2016 for Mac is the only installed version of Outlook [3806707]

A known issue can arise when you install the Enterprise Vault Client on a Mac OS X computer where Outlook 2016 is the only installed version of Outlook. In the Enterprise Vault Preferences dialog box, where you can select the email client with which to associate the Enterprise Vault toolbar, both Outlook 2016 and Outlook 2011 appear in the list. If you inadvertently choose the Outlook 2011 option, the Enterprise Vault toolbar does not subsequently appear when you start Outlook 2016.

To resolve this issue, reopen the Enterprise Vault Preferences dialog box and attach the toolbar to Outlook 2016.

After you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 or later, you must log out or restart Mac OS X before you can use the Enterprise Vault facilities for the first time [3589589]

After you install the Enterprise Vault Client on a computer that is running Mac OS X 10.9 or later, the Enterprise Vault facilities do not work on the first occasion that you try to use them. To resolve this issue, log out and then back in again, or restart Mac OS X.

Other issues

Deployment Scanner fails to check whether the Vault Service account belongs to the local Administrators group on the NetApp C-Mode Vserver [3535907]

The Deployment Scanner fails to check whether the Vault Service account belongs to the local Administrators group on the NetApp C-Mode Vserver. The 'File Server Permissions' check fails with the following message:

The user domainNameEVAdminUser is not a member of the local Administrators group on file server: FQDN. The user domainNameEVAdminUser should have full control to the files & shares you wish to archive.

You can ignore this error message. The Vault Service account does not need to be a member of the local Administrators group on the NetApp C-Mode Vserver.

Outlook on the Enterprise Vault server

Outlook 2003 and 2007 are no longer supported on the Enterprise Vault server.

Outlook 2013 SP1 (32-bit version) is supported on the Enterprise Vault server at Enterprise Vault 12. If you install Outlook 2013 SP1 on the Enterprise Vault server, old external filters that require Collaboration Data Objects (CDO) 1.2.1 may no longer work correctly. CDO 1.2.1 was included in Outlook 2003 and could be downloaded for Outlook 2007. Microsoft does not support the use of CDO 1.2.1 with Outlook 2010 and later versions. Contact your filter supplier for a version that does not use CDO 1.2.1.

Outlook 2016 is not currently supported on the Enterprise Vault server.

Microsoft Edge browser on client computers

Enterprise Vault 12.1 supports the use of the Microsoft Edge browser on client computers.

To minimize potential problems when running browser-based applications like Enterprise Vault Search, it is advisable to configure the browser settings to treat these applications as trusted sites. Note that the Edge browser uses Internet Explorer 11's list of trusted sites; Edge does not have its own list.

See the Installing and Configuring guide for instructions on how to configure Internet Explorer to trust an Enterprise Vault application.

Admin service security checks of the Vault Service account’s TEMP folder

Enterprise Vault 11.0.1 introduced a security check which ensures that no unauthorized user accounts have access to the Vault Service account’s TEMP folder on the Enterprise Vault server. On startup, and periodically thereafter, the Admin service checks access to the folder. If it finds unauthorized access, it writes an error to the event log and terminates immediately.

If you are upgrading from Enterprise Vault 11.0, you must check the accounts that have access to the Vault Service account’s TEMP folder. For more information, see the section called “TEMP folder security requirements” in the Installing and configuring guide, and the following article on the Support website: http://www.veritas.com/docs/000023496.

Important information about the Enterprise Vault server cache [2423953, 2260094]

Veritas Enterprise Vault Client

On each Enterprise Vault server that hosts an Indexing service, you must specify a location for the server cache. If the server cache is not specified, or is inaccessible, the Indexing service does not start.

Documentation

Administration documentation

The Enterprise Vault 12.1 administration documentation is available in English, Japanese, and Simplified Chinese from the following locations:

  • Veritas Enterprise VaultDocumentation folder on the Enterprise Vault media
  • Administration Console (click Help > Help on Enterprise Vault)
  • The latest versions of the documentation are available on the Veritas Support website at http://www.veritas.com/docs/000107766.
DocumentComments
Enterprise Vault Documentation Library

Includes all the following documents in Windows Help (.chm) format so that you can search across them all. It also includes links to the guides in Acrobat (.pdf) format.

You can access the library in several ways, including the following:

  • In Windows Explorer, browse to the DocumentationlanguageAdministration Guides subfolder of the Enterprise Vault installation folder, and then open the EV_Help.chm file.
  • On the Help menu in the Administration Console, click Help on Enterprise Vault.
Introduction and PlanningProvides an overview of Enterprise Vault functionality.
Deployment ScannerDescribes how to check the required software and settings before you install Enterprise Vault.
Installing and ConfiguringProvides detailed information on setting up Enterprise Vault.
Upgrade InstructionsDescribes how to upgrade an existing Enterprise Vault installation to the latest version.
Setting up Domino Server ArchivingDescribes how to archive items from Domino mail files and journal databases.
Setting up Exchange Server ArchivingDescribes how to archive items from Microsoft Exchange user mailboxes, journal mailboxes, and public folders.
Setting up File System ArchivingDescribes how to archive files that are held on network file servers.
Setting up IMAPDescribes how to configure IMAP client access to Exchange archives and Internet mail archives.
Setting up SharePoint Server ArchivingDescribes how to archive documents from Microsoft SharePoint servers.
Setting up SMTP ArchivingDescribes how to archive SMTP messages from other messaging servers.
Administrator's GuideDescribes how to perform day-to-day administration procedures.
Backup and RecoveryDescribes how to implement an effective backup strategy to prevent data loss, and how to provide a means for recovery in the event of a system failure.
ClassificationDescribes how to assign classification values to the metadata properties of all new and existing archived items. Users of applications such as Enterprise Vault Search and Compliance Accelerator can then use the classification values to filter the items when they conduct searches or reviews.
NSF MigrationDescribes how to import content from Domino and Notes NSF files into Enterprise Vault archives.
PST MigrationDescribes how to migrate content from Outlook PST files into Enterprise Vault archives.
ReportingDescribes how to implement Enterprise Vault Reporting, which provides reports on the status of Enterprise Vault servers, archives, and archived items. If you configure FSA Reporting, additional reports are available for file servers and their volumes.
UtilitiesDescribes Enterprise Vault tools and utilities.
PowerShell CmdletsDescribes how to perform various administrative tasks by running the Enterprise Vault PowerShell cmdlets.
Registry ValuesA reference document that lists the registry values with which you can modify many aspects of Enterprise Vault behavior.
Help for Administration ConsoleThe online Help for the Enterprise Vault Administration Console.
Performance Guide

Provides information about Enterprise Vault sizing and performance. To obtain this guide, go to the following page of the Veritas Support website: http://www.veritas.com/docs/000005725.

Compatibility Charts

Provides compatibility information for Enterprise Vault. To obtain this guide, go to the following page of the Veritas Support website: http://www.veritas.com/docs/000097605.

Guides for end users

The following guides for end users are provided in .PDF format on the Enterprise Vault media, in the folder Veritas Enterprise VaultDocumentationlanguageClient User Guides:

  • Enterprise Vault Search Mobile edition: Quick Reference
  • Guide for Notes Users
  • Guide for Mac OS X Users
  • Guide for Outlook Users

Online 'How To' articles

Most of the information in the Enterprise Vault administration guides is also available online as articles on the Veritas Support website. You can access these articles by searching the Internet with any popular search engine, such as Google, or by following the procedure below.

To access the 'How To' articles on the Veritas Support website

  1. Type the following in the address bar of your web browser, and then press Enter:
    http://www.veritas.com/support/en_US/products-a-z
  2. In the Products A-Z page, choose the required product, such as Enterprise Vault for Microsoft Exchange.
  3. Search for a word or phrase by using the Knowledge Base Search feature, or browse the list of most popular subjects.

Legal notice

Veritas Enterprise Vault Client For Mac Osx

Copyright © 2016 Veritas Technologies LLC. All rights reserved.

Veritas, the Veritas Logo, Enterprise Vault, Compliance Accelerator, and Discovery Accelerator are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This product may contain third party software for which Veritas is required to provide attribution to the third party ('Third Party Programs'). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. Refer to the third party legal notices document accompanying this Veritas product or available at:

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Veritas Technologies LLC and its licensors, if any.

THE DOCUMENTATION IS PROVIDED 'AS IS' AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. VERITAS TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 'Commercial Computer Software - Restricted Rights' and DFARS 227.7202, et seq. 'Commercial Computer Software and Commercial Computer Software Documentation,' as applicable, and any successor regulations, whether delivered by Veritas as on-premises or hosted services. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.

Veritas Enterprise Vault Outlook

Veritas Technologies LLC
500 E Middlefield Road
Mountain View, CA 94043

Veritas Enterprise Vault Administration Guide